This company developed a customer engagement platform 14 years ago. With this platform, their customers can build chatbot solutions to help their clients to find answers to their questions and help them to solve their problems autonomously. The platform is composed of different parts, which include an enterprise content management, artificial intelligence components, self-service solutions on websites, apps and social media like Facebook Messenger. As a result, the company has been changing the way customers and companies interact. This led to a higher Net Promoter Score (NPS) and increased conversion rates at more than 60 major brands across 3 countries including OHRA, Eneco, Ditzo, Dela, ING DiBa, ANWB and many more.
Can you help customers achieve their goals faster and better? Are you an experienced .NET developer who is ready to work with the latest technologies?
What you’ll be doing
You will be a back-end developer on the customer engagement platform. It’s a system where knowledge management Machine Learning and NLP all come together.
Goal is to roll out this platform worldwide, so it needs the scalability that can process thousands of interactions per second, ensuring a strict SLA and high level of security. And since clients are large corporations, there’s a great emphasis on security to make this run smoothly.
You’ll be joining an international, high skilled Microsoft team at heart. They use the latest technologies available, like Microsoft .NET, Azure Cloud and NoSql databases. All their services are exposed to the world as RESTful service, using ASP.NET WebAPI. Everything is on Azure with tight security for our international corporate clients. The team works using Git, Jira, Azure DevOps and SonarQube, to deliver high-quality software. So get ready to SCRUM and be part of this team!
Who you are
You’re a passionate software developer, and you like setting your teeth into hard tech problems. You’re up for a challenge, you like to experiment and scalability is in your blood.
You’re proactive, creative and appreciative of team effort. You are experienced with databases, IIS with large numbers (>2 million calls/day), you can debug code, are familiar with multithreading, security and you love to deliver high-quality software.
Sure, you can’t be an expert on everything – that’s why we encourage you to be a lifelong learner. Your input, ideas and feedback are always valuable to our CTO and teammates, so we encourage you to gain knowledge and share your input.
Leo Berghof + 31 6 24 6779 24
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